Contact Methods

Technical Support for Clients

Support issues reported before 4:00pm EST will have a response within the same business day. Issues reported after 4:00pm EST will be responded to the next business day. This ensures all necessary information is collected.

Response

Once we have the required information, Lighthouse will review it and respond with a resolution and implementation timeline.

Email Support

Key Support Request Items

  1. User who is logged in and their role
  2. Page where the issue occurred
  3. Action taken to produce the error
  4. Expected results of the program
  5. The error message displayed
  6. Screenshots always help!

Contact Thank you for visiting Lighthouse. Questions and comments are welcome.

Support

“ Please provide detailed information to increase turn around time. ”

Contact :// ( p ) 410-386-0771 / ( f ) 410-386-0775 / ( w ) www.lhinfo.com